A complete CRM for EV drivers - profiles, charging history, segmentation, and personalised communications all in one place.
Most EV charging platforms treat drivers as anonymous transactions. OASIS HUB treats them as customers. The Driver CRM gives you a complete view of every driver: who they are, how they charge, what they spend, and how to keep them coming back.
eMSPs and CPOs wanting to build lasting relationships with their drivers, reduce churn, and increase lifetime value.
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Every driver has a full profile: personal details, registered vehicles, payment methods, wallet balance, subscription tier, and charging history.
Every session recorded with energy delivered, duration, cost, location, connector type, and payment method. Searchable and exportable.
Create segments based on any attribute: frequent chargers, high spenders, inactive drivers, specific locations. Target communications precisely.
Send emails, push notifications, and SMS to specific driver segments. Promote new locations, announce promotions, re-engage inactive drivers.
Consent management, data export, and right to erasure built in. Generate GDPR compliance reports on demand.
Log every support interaction, complaint, and resolution per driver. Full context for your support team on every call.
How operators around the world can use this extension to solve real problems and grow their business.
A French eMSP with 8,000 active drivers was losing 15% of drivers per month to churn. After enabling the Driver CRM, they implemented a re-engagement campaign for drivers inactive for 30 days (offering 3 GBP credit) and a loyalty programme for frequent chargers. Monthly churn dropped from 15% to 10.4%. Annual driver retention improved by 31%.
Talk to our team and see this extension in action with a personalised demo.
Real machine-learning churn prediction and GDPR data-subject rights management — not add-ons, built in.
A logistic regression model trained on your driver base predicts churn risk from 6 signals: total sessions, lifetime value, sessions per month, support escalations, payment failures, and tenure in days. Scores are recalculated as models retrain on fresh data — no manual threshold tuning needed.
Full GDPR subject-rights management built directly into the platform — no external DPO tool required. Handle every DSAR type: access (export all data), erasure (pseudonymise across sessions, CDRs, and tokens), and consent management with a full audit trail.